At Total Chimney Care, we believe in taking good care of our customers. To us, that means ensuring that our sweeps are well educated and trained in installing, maintaining and repairing fireplaces, heating stoves and chimneys. The best way to do that, is by embracing the Chimney Safety Institute of America (CSIA).

total chimney care embraces the csia - new haven ct - total chimney careWhat Is The CSIA?

The CSIA is the leading education and training organization for chimney sweeps in the United States. The CSIA works to educate chimney sweeps and the public about safe operation and care of fireplaces, heating stoves and chimneys. One of the primary functions of the CSIA is to train and certify chimney sweeps. These primary functions include:

  • The science of wood-burning and creosote formation
  • Proper chimney sweeping inspection and repair techniques
  • Codes related to constructing chimneys and vents
  • Installing fireplaces and heating stoves
  • U.S. EPA regulations related to home-heating appliances

Under CSIA guidelines, sweeps have to renew their certification each year. In addition, they must retake the CSIA certification exam every three years.

How Does Total Chimney Care Uphold CSIA Standards?

At Total Chimney Care, we honor the high industry standards of the CSIA by making sure that our chimney sweeps are CSIA certified. We are proud to announce that Edward Andriaccio, Robert Baker, and Justin Gonzalez have earned their CSIA certifications. They did this by undergoing their CSIA training programming and passing the CSIA certification exam.

We at Total Chimney Care also believe in adhering the to the CSIA industry code of conduct. Under the code of conduct, we promise to:

  • Follow industry best practices
  • Know local codes and manufacturer’s guidelines for fireplaces, heating stoves and chimneys
  • Always treat customers professionally and with respect

These are things that Total Chimney Care strongly believes in!

Why Else Are Total Chimney Care Sweeps The Best?

At Total Chimney Care, we not only uphold CSIA training and guidelines, we go beyond them! We have an in-house training facility. So, now all of our employees can learn and practice proper chimney care and maintenance. We hold regular in-house training, bringing in industry experts and factory technicians. It would be hard to find another company that trains their sweeps as well as we do!

When you call on Total Chimney Care, we promise to send well-trained, professional sweeps who will take good care of your home. We use drop cloths, gloves and high powered vacuums. This way we won’t make a mess of your home while we clean your chimney. Our technicians will always be on time, will introduce themselves, and produce their photo ID. So, as you prepare your fireplace and chimney for the upcoming fire-burning season, call on Total Chimney Care’s CSIA certified technicians to care for your home!