Appointment Tips
24 hours before your appointment, please remember to:
- Stop using your fireplace, woodstove, or gas stove. For safety’s sake, we need to work with an appliance that is completely cool.
- As a courtesy, please remove all ash from the firebox.
The day of your appointment, remember:
- We need about 5 to 6 ft around the fireplace to be clear to get our equipment in place. Please remove fragile or precious items from the area near the fireplace.
- You can watch us if you’d like. Customers learn a great deal about chimney safety from watching us work, so we encourage it.
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