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Appointment Tips

24 hours before your appointment, please remember to:

  • Stop using your fireplace, woodstove, or gas stove. For safety’s sake, we need to work with an appliance that is completely cool.
  • As a courtesy, please remove all ash from the firebox.

The day of your appointment, remember:

  • We need about 5 to 6 ft around the fireplace to be clear to get our equipment in place. Please remove fragile or precious items from the area near the fireplace.
  • You can watch us if you’d like. Customers learn a great deal about chimney safety from watching us work, so we encourage it.

Click here to schedule an appointment with us today!

When you know more about us at Total Chimney Care, you’ll be eager to contact us for all your fireplace and chimney services needs.






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Angie's List

Angie's List Super Service Award 2014

NCSG

Testimonials

I've known Steve Sobczak, the President of Total Chimney Care, for many years. Steve is an excellent technician, (as are his employees), but the thing that REALLY makes Steve and the Total Chimney Care Customer Service Team stand head and shoulders above the rest of the "competition" is they CARE and are very conscientious about what they are doing. Steve and his technicians treat every customer like their only customer. They follow the golden rule and you'll never have to worry about the "trust factor" when they recommend repairs. Steve does EXTENSIVE training on Ethics with his personnel from the person answering their telephone for the initial call to the personnel that perform any work for you. That includes service, installation, repairs, or advisement of any kind on your hearth system. They do the job right the first time and they guarantee your satisfaction. You simply don't find that with a lot of companies out there. Total Chimney Care will treat you with respect and care and you can certainly trust them to provide you with a level of customer service that is unmatched anywhere else in their market. They're my personal recommendation in their market and they should be yours as well.
~ Bart O.